In immediate danger
Stateclan is not an emergency service and a public topic is not a reliable way to get urgent help. If someone is in immediate danger in Nigeria, call 112 or contact the relevant police, fire, medical, or local emergency service directly.
Do not wait for a community reply before seeking urgent medical care or reporting an immediate threat. Once you are safe, you may report related Stateclan content so it can be examined.
Remember that posts are public
Topics, answers, replies, profile details, locations attached to a topic, and uploaded photos may be visible to anyone and may appear in search engines. Post only what you are comfortable making public.
- Use an area, neighbourhood, or public landmark instead of a house address.
- Do not post a phone number, personal email, bank detail, identity number, travel document, medical record, school detail, or full date of birth.
- Check the background of every photo for documents, addresses, vehicle plates, children, or screens showing private information.
- Avoid announcing that a home is empty, where a child can be found, or an exact future travel plan.
Protect your account
- Use a password that you do not use on another website.
- Never share your password, sign-in link, recovery link, or one-time code. Stateclan staff should not need to ask for them.
- Check the website address before signing in and avoid links that imitate Stateclan or create false urgency.
- Sign out of a shared device and keep the recovery email for your account secure.
- If you think someone has accessed your account, change the password and recovery-email password promptly, then check your public profile and recent contributions for changes you did not make.
Contact requests are optional
A member can send a short private introduction asking to connect. Only the sender and recipient can read that request. If you accept, you choose which available contact method to share with the sender. You do not have to accept, explain a refusal, or share more than you are comfortable sharing.
A contact request is not proof that a person is trustworthy. Once a conversation moves to email, WhatsApp, a phone call, or an in-person meeting, Stateclan cannot supervise what happens there.
- Keep the first conversation on a channel where you can control what is visible and end contact easily.
- Do not send identity documents, financial information, private photos, or account codes to establish trust.
- If someone becomes threatening, sexual, manipulative, or demanding, end contact and keep relevant evidence.
Avoid payment and shopping scams
Stateclan does not hold money, provide escrow, verify sellers or service providers, or guarantee an item, property, job, ticket, service, or delivery. A recommendation or reply is not an endorsement by Stateclan.
- Be cautious when someone demands a deposit, gift card, cryptocurrency, transfer, processing fee, or payment before you can inspect what is offered.
- Compare the name on payment details with the person or business you intended to pay, and independently confirm important phone numbers and addresses.
- Do not trust a screenshot alone as proof of payment, ownership, stock, identity, qualifications, or delivery.
- Walk away from artificial deadlines, guaranteed profit, prices that are implausibly low, or requests to keep a transaction secret.
- Use a suitable written agreement and a safer payment method for any significant off-platform transaction.
Jobs, accommodation, and services
- A genuine employer should not need your password or one-time code, and a job offer that requires an unexplained fee should be treated with caution.
- Inspect accommodation safely, confirm who owns or can lawfully let it, and verify documents before paying. Do not visit an unknown property alone when that creates avoidable risk.
- Check licences or registrations where a profession requires them. Ask for a written scope and price before substantial work begins.
- For a meeting, choose a busy public place, tell someone you trust where you are going, arrange your own transport, and leave if the details change unexpectedly.
Health, legal, and financial information
A community member may share experience, but that is not a diagnosis or professional instruction. Verify important health, legal, financial, property, and safety information with a qualified professional or responsible authority.
- Do not stop prescribed treatment or delay urgent care because of a reply.
- Do not send medical records, identity documents, bank statements, or legal papers to an unknown member for an informal opinion.
- Check the date and location of a claim. Rules, prices, road conditions, opening hours, outbreaks, and public notices can change quickly.
Harassment, threats, and intimate material
Do not continue an unsafe argument or try to investigate a threatening person yourself. Save the page address, username, dates, and relevant messages; report the Stateclan content; and contact the appropriate authority where there is a credible threat or possible crime.
Never share intimate material without the person’s freely given permission. If someone threatens to share intimate material or demands money to keep it private, do not pay merely to stop the threat. Preserve evidence and seek appropriate legal or law-enforcement help.
Protect children and vulnerable people
- Do not publish a child’s exact location, routine, school, contact information, private records, or identifying documents.
- Never request or share sexual material involving a child, even as a joke, warning, or attempt to identify someone.
- Do not arrange unsupervised contact with a child through Stateclan or encourage a child to keep an interaction secret.
- If a child appears to be in immediate danger, contact emergency services or the relevant child-protection authority rather than relying on a public report alone.
How to report a problem
Use the Report action on the relevant topic or answer. Choose the closest reason and focus on what happened rather than insulting the person. Reports are not displayed publicly, and authorised staff can access them.
- For an unsafe public post, report the exact topic or answer so the surrounding conversation can be understood.
- For an off-platform incident, preserve the username, Stateclan page address, contact request, dates, and relevant outside messages or receipts.
- A Stateclan report does not replace a police, emergency, bank, consumer-protection, or professional complaint where one is needed.
- Do not publicly repost harmful material merely to draw attention to it; that may expose more people or spread private information.
If you made a mistake
Correct inaccurate information promptly and remove private details where the available controls allow it. If a contribution cannot be corrected through the page, avoid repeating or spreading it further and use the relevant report or account control to explain the problem.
Reporting your own mistake honestly is safer than leaving harmful, private, or seriously misleading information in public view.